Privacy Policy

This Privacy Policy explains how we collect, use, and disclose your personal information when you use our account opening services.

1. Information We Collect

• Personal details such as your name, date of birth, and contact information.
• Identity documents such as driver’s licence or passport.
• Residential address and proof of address.
• Financial or tax residency details required for account opening.

2. How We Use Your Information

We use your personal information to:

• Process account applications with third-party institutions.
• Verify your identity with government and private databases (DVS, AML/PEP, sanctions).
• Comply with legal and regulatory obligations.
• Communicate with you about your application status.

3. Disclosure to Third Parties

We may share your information with:

• Identity verification providers (e.g. RapidID, RidX, Dilisense).
• Custodians, registries, and brokers to establish accounts.
• Regulators and government agencies as required by law.
• Our professional advisers, auditors, and technology providers.

4. Data Storage & Security

We store your information securely using modern encryption and access controls. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

5. Overseas Disclosure

Some service providers may be located overseas. By using our Services, you consent to your information being transferred to jurisdictions that may not have the same level of data protection as Australia.

6. Your Rights

You have the right to access, update, and request correction of your personal information. You may also request deletion subject to legal record-keeping obligations.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at compliance@volatility.com.au.